Effective Date: November 6, 2025
Welcome to Synchroni.co, the official website of Synchroni Scientific Instruments Inc., operating as Synchroni (“Synchroni,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website synchroni.co (the “Site”). We are committed to protecting your privacy and complying with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and comparable international standards such as the GDPR and CCPA/CPRA.
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information we Collect
We collect only the minimum information necessary to operate and improve our Site:
Information You Provide:
When you contact us through our “Contact” form or email us directly, we collect your name, email address, and any message you include.
We use this information solely to respond to your inquiry or provide support.Automatically Collected Information:
Like most websites, we may collect basic analytics data such as your IP address, browser type, pages visited, and time spent on site through cookies or analytics tools. This helps us understand website performance and improve usability.We do not link analytics data to personally identifiable information.
2. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
Responding to your questions, requests, or feedback.
Maintaining, improving, and securing our website.
Complying with legal obligations or protecting our rights.
We do not sell or rent your personal information.
3. Data Collected Through Synchroni Devices
Our hardware products may collect biometric data such as EEG, EMG, ECG, and breathing rate.
This data is not collected through our website.
All research-related data collection is conducted offline under separate consent and governed by independent research participation agreements.
If you participate in such research, you will receive a specific consent form explaining how that data is collected, stored, and used.
4. Cookies and Analytics
We may use standard web analytics (such as Google Analytics or a privacy-preserving equivalent) to understand how visitors use the Site.
You can disable cookies in your browser settings, but doing so may affect website functionality.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.
Contact form submissions may be retained for record-keeping, support, or legal compliance, then deleted securely.
6. Data Sharing and Disclosure
We may share information only in limited circumstances:
Service Providers: Trusted vendors who assist in operating the Site (e.g., web hosting, analytics), bound by confidentiality obligations.
Legal Compliance: When required by law, court order, or regulatory authority.
Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of our business assets.
We do not sell, lease, or trade your personal information.
7. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure. You use our Site at your own risk.
8. Your Rights
Under applicable privacy laws, you may have the right to:
Access, correct, or request deletion of your personal information.
Withdraw consent for certain processing activities.
File a complaint with a data protection authority (such as the Office of the Privacy Commissioner of Canada).
To exercise these rights, contact us at support@synchroni.co.
9. International data transfers
As a Canadian company, we store data primarily in Canada.
If data is processed in other jurisdictions, we ensure adequate protections consistent with PIPEDA and international standards.
10. Children's Privacy
Our Site is intended for users 18 years of age or older.
We do not knowingly collect information from individuals under 18.
11. Changes to this policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.
Your continued use of the Site after such changes constitutes acceptance.
12. Contact Us
For privacy-related questions or requests, contact us at:
Synchroni Scientific Instruments Inc.
Email: support@synchroni.co